Above and beyond service at Hotel Savoy Florence

Our Man on the Ground | 1 Jun 2017

There are not many hotels that send a man on a bike to collect clients. But that’s what happens when I stay in the Hotel Savoy in Florence, Italy. Raffaello cycles on a chic fifties-style bicycle to come and find one very lost client (that’s me) stranded somewhere near the Mercato Centrale. He cycles in front of me in his thick black morning suit jacket, leading the way stylishly to the hotel.


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